We are seeking a proactive Shift Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.

Key Responsibilities:

Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Qualifications:

Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
Coffee and Cocktail knowledge.
Demonstrated leadership abilities with strong team motivation and management skills.
Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
Knowledge of health and safety practices and food service regulations.
Flexible availability, able to work nights, weekends, and holidays as needed.
Proficiency in cash handling and using Point of Sale (POS) systems.
Physical stamina for a full shift of standing, walking, and lifting moderate weights.
Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
Positive attitude, capable of working well under pressure and with a diverse team.

Are you passionate about crafting exceptional drinks and creating memorable experiences for customers? Look no further than Hogan Alley, where we blend the charm of a coffee shop, the sophistication of a wine bar, and the excitement of a cocktail lounge into one dynamic establishment.

Located in the historic downtown neighborhood of Hell's Half Acre, Fort Worth, Hogan Alley is more than just a place to grab a drink—it's a destination where locals and visitors alike gather to indulge in the best of Texas. Our commitment to showcasing local products runs deep, as we source our ingredients from small-scale producers across the Lone Star State.

As a member of the Hogan Alley team, you'll have the opportunity to work in a fast-paced yet welcoming environment where creativity and innovation are celebrated. Whether you're brewing the perfect cup of coffee, recommending a bottle of wine from our extensive selection, or shaking up cocktails behind the bar, you'll play a vital role in bringing our vision to life.

We understand that life doesn't always adhere to a traditional 9-to-5 schedule, which is why we offer flexible hours to accommodate your needs. And because we believe that great work starts with great fuel, we provide all employees with free coffee to keep you energized throughout your shift.

But what truly sets Hogan Alley apart is our commitment to fostering a positive work environment where every team member feels valued and supported. Whether you're a seasoned industry professional or just starting out, you'll find ample opportunities for growth and development within our team.

Join us at Hogan Alley and become part of a community that's passionate about quality, hospitality, and the spirit of Texas. Together, we'll create unforgettable experiences for our customers while building lasting connections that extend far beyond our doors.

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